"It is what one does": why people participate and help others in electronic communities of practice

  title={"It is what one does": why people participate and help others in electronic communities of practice},
  author={Molly McLure Wasko and Samer Faraj},
  journal={J. Strateg. Inf. Syst.},

Tables from this paper

Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice

This study empirically test a model of knowledge contribution and finds that people contribute their knowledge when they perceive that it enhances their professional reputations, when they have the experience to share, and when they are structurally embedded in the network.

Examining knowledge exchange and organizational outcomes within intra- organizational electronic networks of practice with restricted access

A theoretical model and set of hypotheses are developed that suggest that the sharing of an individual’s proprietary knowledge in electronic networks is influenced not only by an individual's self interest and simple reciprocity but also by the individual's social and organizational context.


  • Business
  • 2006
Although there has been a significant increase in networked communication and a growing interest in technology-supported knowledge management, to date the basic assumption by researchers and

The Provision of Online Public Goods: Examining Social Structure in a Network of Practice

It is found that the network of practice is sustained through generalized exchange, is supported by a critical mass of active members, and is shaped as a star.

Rethinking Knowledge Sharing Barriers: A Content Analysis of 103 Studies

A clear division is demonstrated between the barriers limiting each specific behavior: knowledge seeking behaviors depend largely on the time availability of knowledge seekers, while poor communication skills and lack of trust appear to be the major inhibitors to knowledge contribution.

Knowledge Sharing in Virtual Communities: A Study of Citizenship Behavior and Its Social-Relational Antecedents

The social-relational antecedents of citizenship behavior are explored through an examination of how members' general attitude and desire for relationship building and maintaining influence their trusting beliefs and citizenship knowledge-sharing behavior.

Knowledge-Sharing Dilemmas

The exchange of information among organizational employees is a vital component of the knowledge-management process. Modem information and telecommunication technology is available to support such

Motivation and barriers to participation in virtual knowledge-sharing communities of practice

A qualitative study of motivation and barriers to employee participation in virtual knowledge‐sharing communities of practice at Caterpillar Inc., a Fortune 100, multinational corporation indicates that, when employees view knowledge as a public good belonging to the whole organization, knowledge flows easily.

Enhancing the Motivation, Opportunity, and Ability of Knowledge Workers to Participate in Knowledge Exchange

An overarching meta-theoretical framework for organizing and informing research and practice in the domain of interpersonal knowledge exchange is presented and a review of the well-known motivation-opportunity-ability model of human behavior is presented.

Structural, Normative, and Informational Influence on IT Standards Creation: A Focus on Online Knowledge Communities

This research attempts to investigate structural, normative, and informational influence on IT standards creation process (as an instance of group decisionmaking) in the context of online knowledge communities and generalizes the model based on different types of IT standards such as business process oriented standards and technology oriented standards.



Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology

How should we understand why firms exist? A prevailing view has been that they serve to keep in check the transaction costs arising from the self-interested motivations of individuals. We develop in

What's Mine Is Ours, or Is It? A Study of Attitudes about Information Sharing

Three experiments on attitudes about sharing technical work and expertise in organizations are reported and vignette-based measures of attitudes are derived based on research on sensitive topics difficult to study in the field, which show attitudes about information sharing depend on the form of the information.

Perspective Making and Perspective Taking in Communities of Knowing

Knowledge-intensive firms are composed of multiple communities with specialized expertise, and are often characterized by lateral rather than hierarchical organizational forms. We argue that

What's your strategy for managing knowledge?

The authors warn that knowledge management should not be isolated in a functional department like HR or IT, and emphasize that the benefits are greatest when a CEO and other general managers actively choose one of the approaches as a primary strategy.

Learning from Notes: organizational issues in groupware implementation

It is suggested that people's mental models and organizations' structure and culture significantly influence how groupware is implemented and used, and groupware was interpreted in terms of familiar personal, stand-alone technologies such as spreadsheets.

Investigating The Contradictions In Knowledge Management

Numerous contradictions are apparent in the knowledge management literature. For instance, tacit knowledge is regarded as an organization’s primary source of competitive advantage. Knowledge

Toward a Knowledge-Based Theory of the Firm,” Strategic Management Journal (17), pp.

The primary contribution of the paper is in exploring the coordination mechanisms through which firms integrate the specialist knowledge of their members, which has implications for the basis of organizational capability, the principles of organization design, and the determinants of the horizontal and vertical boundaries of the firm.

Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation

Recent ethnographic studies of workplace practices indicate that the ways people actually work usually differ fundamentally from the ways organizations describe that work in manuals, training

Making knowledge the basis of a dynamic theory of the firm

A multitype epistemology is begun which admits both the pre- and subconscious modes of human knowing and, reframing the concept of the cognizing individual, the collective knowledge of social groups, to help managers discover their place in the firm as a dynamic knowledge-based activity system.