"Cleaners don't need computers": bridging the digital divide in the workplace

@article{Cooke2008CleanersDN,
  title={"Cleaners don't need computers": bridging the digital divide in the workplace},
  author={Louise Cooke and Helen Greenwood},
  journal={Aslib Proceedings},
  year={2008},
  volume={60},
  pages={143-157}
}
Purpose To report the findings of research into the extent and impact of restricted access by specific groups of staff to ICT-based communications in UK Further and Higher Education Institutions. Design / methodology / approach An exploratory approach combining quantitative and qualitative methods. A questionnaire survey was distributed to all HEFCE-funded institutions in the UK. Six institutions acted as case study sites for in-depth qualitative investigation using documentary analysis and… CONTINUE READING