Empirical research of consumer online shopping behavior has generally established that risk associated with online shopping is an important factor when consumers consider whether to shop online or in a brick-and-mortar store. Literature also indicates the importance of information search and product evaluation in consumer purchasing decisions. Building on… (More)
Using incentive-based approaches to match interested buyers and sellers.
The academic and professional literature addressing business process reengineering points at inter-task information flow delays (handoffs) as a major source of processing errors and excessive delays in job completion times. Many of the success stories cited in the literature call for employee-empowerment and task consolidation. It means that many benefits… (More)