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Although millions of dollars have been spend on building mobile banking systems, report on mobile banking systems has shown that potential users may not use the systems in spite of their availability. There is a need for research to identify the factors that determine users’ acceptance of mobile banking. According to the technology acceptance model (TAM),(More)
With the proliferation of mobile computing technology, mobile learning (m-learning) will play a vital role in the rapidly growing electronic learning market. M-learning is the delivery of learning to students anytime and anywhere through the use of wireless Internet and mobile devices. However, acceptance of m-learning by individuals is critical to the(More)
With the proliferation of the Internet and World Wide Web applications, people are increasingly interacting with government to citizen (G2C) eGovernment systems. It is therefore important to measure the success of G2C eGovernment systems from the citizen's perspective. While general information systems (IS) success models have received much attention from(More)
The electronic learning (e-learning) literature has not addressed the measurement of learner satisfaction with asynchronous e-learning systems. Current models for measuring user satisfaction (US) and students' evaluation of teaching effectiveness (SETE) are perceived as inapplicable as they are targeted primarily towards either organizational information(More)
With the rapid change in all types of working environment, there is a need to implement electronic learning (e-learning) systems to train people in new technologies, products, and services. However, the large investment in e-learning has made user acceptance an increasingly critical issue for technology implementation and management. Although user(More)
While the importance of customer loyalty has been recognized in marketing literature for at least three decades, the development and empirical validation of a customer loyalty model in a mobile commerce (m-commerce) context had not been addressed. The purpose of our study was to develop and validate such a customer loyalty model. Based on IS and marketing(More)
As a promising solution, electronic learning (e-learning) has been widely adopted by many companies to offer learning-on-demand opportunities to individual employees for reducing training time and cost. While information systems (IS) success models have received much attention among researchers, little research has been conducted to assess the success(More)
This paper discusses the factors affecting the adoption of electronic tax-filing systems. Using the technology acceptance model (TAM) as a theoretical framework, this study introduces " perceived credibility " as a new factor that reflects the user's intrinsic belief in the electronic tax-filing systems, and examines the effect of computer self-efficacy on(More)