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The purpose of this study is to investigate the impacts of relational bonds on customer loyalty in various service encounters. Data were obtained from a sample of 621 Taiwanese customers in the securities industry. The findings are threefold. First, financial bonds have little impact on customer loyalty, social bonds create an intermediate impact on(More)
Prevention and treatment of myopia is an important public problem worldwide. We found a higher incidence of myopia among patients with inflammatory diseases such as type 1 diabetes mellitus (7.9%), uveitis (3.7%), or systemic lupus erythematosus (3.5%) compared to those without inflammatory diseases (p<0.001) using data from children (<18years old) in the(More)
As the global competition in the semiconductor industry grows, customer service in addition to manufacturing capability becomes an important way to success. As such, virtual fab (VF) has been proposed by companies in this industry. Taiwan Semiconductor Manufacturing Company (TSMC), one of the world's largest dedicated IC foundry, constructed its VF to(More)
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