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Customer service satisfaction has become one of cores of modern service industry competition. An accurate evaluation of customer service satisfaction is a base to improve the service quality. This paper construct the service quality evaluation system of fast food industry based on the customer's point of view, and put forward the questionnaire of service(More)
2006 To assist people with physical disabilities in text entry, we have studied the contribution of semantic knowledge in the word completion task. We have first constructed a semantic knowledge base (SKB) that stores the semantic association between word pairs. To create the SKB, a novel Lesk-like relatedness filter is employed. On the basis of the SKB, we(More)
  • Xinyi Guo
  • 2012
Some empirical studies from the fields of behavioral economics and psychology game theory have indicated that the people concern about fairness in monetary distribution rather than only pursue private profits. Through using fair psychological regularity to weaken rationality assumption of traditional economics, this paper builds a new principal-agent model(More)
—Recently, we have proposed a handwriting Chinese character database HIT-OR3C. Though it has been introduced in detail, to date, it has not been evaluated by any handwriting recognition method. To help the researchers use this database for algorithm evaluation, we propose the structure of HIT-OR3C database. Moreover, we evaluate the OR3C database with a(More)
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