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An examination of factors that discourage slot play in Macau casinos
Abstract This research investigates the factors that discourage slot play by Chinese gamblers in Macau, the main source of customers for the region's casinos. The results of focus group discussions
How experiential consumption moderates the effects of souvenir authenticity on behavioral intention through perceived value
Abstract This study investigates the relationships among souvenir authenticity, perceived value (PV) and behavioral intention (BI) in the context of experiential consumption. Using the customer data
The role of travel experience in the structural relationships among tourists’ perceived image, satisfaction, and behavioral intentions
The theoretical relationships among tourists’ perceived destination image, satisfaction, and future behavioral intentions are very important for the tourism industry and have been studied by many
Travel arrangement as a moderator in image–satisfaction–behavior relations
With more and more destinations relying on repeat travelers, the inclination of tourists to revisit some destinations has become a significant topic of study. Therefore, the reasons for travelers’
The effect of on-site experience and place attachment on loyalty: Evidence from Chinese tourists in a hot-spring resort
ABSTRACT As an antecedent of place attachment, on-site experience plays a key role in obtaining customer loyalty in the context of a hot-spring resort operation. However, few studies have addressed
How Customer Experience Affects the Customer-Based Brand Equity for Tourism Destinations
ABSTRACT In this study we examine the impact of customer experience (CE) on customer-based brand equity (CBBE) for tourism destinations. Breaking down CE into the constituents of service performance,
Host Perceptions of Tourism Impact and Stage of Destination Development in a Developing Country
This study makes two important contributions to the existing literature. On the one hand, it investigated tourism impacts as perceived by residents in two important historic cities in India (Puri and
The Effects of Rural Infrastructure Development on Agricultural Production Technical Efficiency: Evidence from the Data of Second National Agricultural Census of China
This paper studies the effects of rural infrastructure development on agricultural production technical efficiency, using data from the second agricultural census of China. Employing Data Envelopment
How Does Perceived Value Affect Travelers' Satisfaction and Loyalty?
Although value is regarded as one of the means by which marketers can build their core competence, in previous research in the tourism field only the effect of travelers’ overall perception of value
Market Segmentation by Travel Motivations under a Transforming Economy: Evidence from the Monte Carlo of the Orient
Macau, the world’s largest casino hub with the largest gambling revenues, has received increasing attention as a research focus. Macau attracts more and more Chinese outbound tourists each year due