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Mobile technologies have increasingly become an integral part of individuals' work and personal lives. Although research exists in this domain, most of it focuses on the customer's adoption factors rather than assessing the value or the impact of mobile business (m-business) usage on firms. The present study fills this gap in the literature through the(More)
User-Generated Content (UGC) such as online reviews are freely available in the web. This kind of data has been used to support clients' and managerial decision making in several industries, e.g. books, tourism or hospitality. However, the challenge is how to represent this information in a structured way in order to leverage on the information provided by(More)
Advancements in mobile technologies leverage the potential of m-business to impact organizational performance. This study aims at identifying the determinants of m-business usage and its impact on the firm's performance. The Technology-Organization-Environment (TOE), Diffusion of Innovation (DOI) and Resource-Based View (RBV) theories ground this research's(More)
There is a perception that information systems security outsourcing, in spite entailing a relationship between a client and one or more providers, tends to be studied and analysed from the perspective of the client. A gap is then believed to exist in the study of the information systems security outsourcing relationship from the point of view of the service(More)