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Our goal is to improve understanding and use of numeric information (e.g., clinical test results) provided through portals to Electronic Health Record (EHR) systems by older adults with diverse numeracy and literacy abilities. We help older adults understand this information by emulating in portal environments best practices from face-to-face communication.(More)
Learning is vital to health across the lifespan, in part because patients are responsible for self-care. This is especially so for older adults, who more likely have chronic illness yet fewer cognitive resources for self-care. Because learning is often mediated by technology, the success of self-care depends on whether technology is designed for older(More)
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