Willem Mélange

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This paper considers a simple discrete-time queueing model with two types (classes) of customers (types 1 and 2) each having their own dedicated server (server A and B resp.) New customers enter the system according to a general independent arrival process, i.e., the total numbers of arrivals during consecutive time slots are i.i.d. random variables with(More)
In this paper, we analyze a discrete-time queueing model with two types (classes) of customers and two servers, one for each customer class. Although each server can only process one type of customers, all customers are accommodated in one single queue and served in their order of arrival, irrespective of their types. The numbers of customers arriving in(More)
In this paper, we investigate multi-class multi-server queueing systems with global FCFS policy, i.e., where customers requiring different types of service provided by distinct servers are accommodated in one common FCFS queue. In such scenarios, customers of one class (i.e., requiring a given type of service) may be hindered by customers of other classes.(More)
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