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a r t i c l e i n f o a b s t r a c t This study examines the persuasive effect and awareness effect of online user reviews on movies' daily box office performance. In contrast to earlier studies that take online user reviews as an exogenous factor, we consider reviews both influencing and influenced by movie sales. The consideration of the endogenous(More)
Acknowledgements We are grateful to the Senior Editor Carol Saunders for helping us substantially improve the quality of our work. We also acknowledge the invaluable help of the Associate Editor and the three anonymous reviewers for their insightful comments and suggestions. The authors also University of Texas at Austin for valuable comments and(More)
C ompanies have increasingly advocated social media technologies to transform businesses and improve organizational performance. This study scrutinizes the predictive relationships between social media and firm equity value, the relative effects of social media metrics compared with conventional online behavioral metrics, and the dynamics of these(More)
a r t i c l e i n f o This study develops an integrated research model to examine various factors affecting the IT adoption in the context of the Unified Modeling Language (UML). UML is one type of business process modeling techniques, which in turn is a key aspect of the business process reengineering. The proposed research model is based on IT adoption(More)
BACKGROUND Americans increasingly post and consult online physician rankings, yet we know little about this new phenomenon of public physician quality reporting. Physicians worry these rankings will become an outlet for disgruntled patients. OBJECTIVE To describe trends in patients' online ratings over time, across specialties, to identify what physician(More)
A majority of social network research deals with explicitly formed social networks. Although only rarely acknowledged for its existence, we believe that implicit social networks play a significant role in the overall dynamics of social networks. We propose a framework to evaluate the dynamics and characteristics of a set of explicit and associated implicit(More)