Wendy Shaffer

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Presented an empathy algorithm, a procedure for deciding whether to use an interchangeable or an additive empathy response and instructions for the construction of each response, to a randomly chosen group of novice counselors (N = 23). The experimental group performed significantly better in counseling a role-played client than did a control group of(More)
I taught courses related to transportation engineering, traffic engineering, and computer applications in traffic operations, geometric design of highways, and highway capacity. My interest in research has recently focused on deployment of Intelligent Transportation Systems (ITS) technologies to enhance safety and efficiency of the transportation systems(More)
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