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Ithaca College, guided by our vision of student excellence and our professional certification programs, set out to use existing and supported technology to help students create and publish ePortfolios. An ePortfolio is an online multimedia-capable portfolio that showcases a student's collection of academic learning, achievements, knowledge, and skills.… (More)
This paper describes the problems Ithaca College faced in continuing to provide service and support for the student residential network (ResNet). It also details the rationale and decision making process to outsource ResNet and outlines the timeline of events needed to make the change by the beginning of the Fall 2004 semester.