Wei Zhe Low

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(2014) A framework for cost-aware process management : cost reporting and cost prediction. Notice: Changes introduced as a result of publishing processes such as copy-editing and formatting may not be reflected in this document. For a definitive version of this work, please refer to the published source: Abstract: Organisations are constantly seeking(More)
Organisations are constantly seeking efficiency improvements for their business processes in terms of time and cost. Management accounting enables reporting of detailed cost of operations for decision making purpose, although significant effort is required to gather accurate operational data. Business process management is concerned with systematically(More)
— Organisations are constantly seeking new ways to improve operational efficiencies. This research study investigates a novel way to identify potential efficiency gains in business operations by observing how they are carried out in the past and then exploring better ways of executing them by taking into account trade-offs between time, cost and resource(More)
Organisations are constantly seeking new ways to improve operational efficiencies. This study investigates a novel way to identify potential efficiency gains in business operations by observing how they were carried out in the past and then exploring better ways of executing them by taking into account trade-offs between time, cost and resource utilisation.(More)
—The abundance of event data enables new forms of analysis that facilitate process improvement. Process mining provides a novel set of tools to discover the real process, to detect deviations from some normative process, and to analyze bottlenecks and waste. The lion's share of process mining focuses on the " as-is " situation rather than the " to-be "(More)
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