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The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective
Within the context of supply chain integration this study illuminates the role of customer satisfaction and associated performance impacts through the lens of organizational learning theory. ThisExpand
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Integrated green supply chain management and operational performance
Purpose – The purpose of this paper is to extend previous green supply chain management (GSCM) research by developing and empirically testing a conceptual framework that investigates theExpand
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The effect of IT-enabled supply chain integration on performance
Companies increasingly rely on information technology (IT) to improve supply chain management practices. However, past evidence suggests that implementing IT in the supply chain process does notExpand
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Internal lean practices and operational performance
Purpose – The purpose of this research is to examine the effect of internal lean practices on multiple operational performance dimensions, and assess the contingency perspective of theseExpand
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An assessment of operational efficiency of retail firms in China
This study aims to assess operational efficiency of retail firms in China. Economic efficiencies of 61 retailers working in China between 2000 and 2003 are examined in this study using three relatedExpand
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Internal lean practices and performance: The role of technological turbulence
Drawing upon resource dependence theory, this study investigates the linkages from supplier partnership and customer relationship to internal lean practices. Furthermore, this study investigates theExpand
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An assessment of operational efficiencies in the UK retail sector
Purpose – The paper's aim is to assess performance of firms in the UK retail sector.Design/methodology/approach – Economic efficiencies of 41 retail companies working in the UK between 2000 and 2005Expand
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The Effect of Internal Communication and Employee Satisfaction on Supply Chain Integration
This study explores from the perspective of Social Capital Theory the effect of internal communication and employee satisfaction on supply chain integration; supply chain integration being comprisedExpand
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The impacts of marketing and operations capabilities on financial performance in the UK retail sector: A resource-based perspective
Abstract Drawing upon the resource-based view (RBV) of the firm, this study investigates the relationships among marketing capability, operations capability, and financial performance. Using archivalExpand
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An empirical examination of stakeholder pressures, green operations practices and environmental performance
This study explores two key attributes constituting green operations practices (i.e. internal green management and green product/process design) and examines the links of adopting green operationsExpand
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