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T his essay advances the view that structures are not located in organizations or in technology, but are enacted by users. It offers a fluid view of structure that builds on and extends earlier work on structuration. Abstract As both technologies and organizations undergo dramatic changes in form and function, organizational researchers are increasingly(More)
We examined 155 information systems research articles published from 1983 to 1988 and found that although this research is not rooted in a single over-arching theoretical perspective, it does exhibit a single set of philosophical assumptions regarding the nature of the phenomena studied by information systems researchers, and what constitutes valid(More)
In this article, we build on and extend research into the cognitions and values of users and designers by proposing a systematic approach for examining the underlying assumptions, expectations, and knowledge that people have about technology. Such interpretations of technology (which we call technological frames) are central to understanding technological(More)
T he field of information systems is premised on the centrality of information technology in everyday socioeconomic life. Yet, drawing on a review of the full set of articles published in Information Systems Research (ISR) over the past ten years, we argue that the field has not deeply engaged its core subject matter—the information technology (IT)(More)
In this paper, I outline a perspective on knowing in practice which highlights the essential role of human action in knowing how to get things done in complex organizational work. The perspective suggests that knowing is not a static embedded capability or stable disposition of actors, but rather an ongoing social accomplishment, constituted and(More)
This paper explores the introduction of groupware into an organization to understand the changes in work practices and social interaction facilitated by the technology. The results suggest that people's mental models and organizations' structure and culture significantly influence how groupware is implemented and used. Specifically, in the absence of mental(More)
This paper presents the findings of an empirical study into two organizations' experiences with the adoption and use of CASE tools over time. Using a grounded, theory research approach, the study characterizes the organizations' experiences in terms of processes of incremental or radical organizational change. These findings are used to develop a(More)
ACKNOWLEDGMENTS We would like to thank the editor and reviewers for their helpful comments on an earlier version of this manuscript. We gratefully appreciate the research support of MIT's Center for Abstract In this paper, we present an alternative way of thinking about technological change in organizations. This alternative approach is motivated by a(More)