Wanda J. Orlikowski

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As both technologies and organizations undergo dramatic changes in form and function, organizational researchers are increasingly turning to concepts of innovation, emergence, and improvisation to help explain the new ways of organizing and using technology evident in practice. With a similar intent, I propose an extension to the structurational perspective(More)
The field of information systems is premised on the centrality of information technology in everyday socio-economic life. Yet, drawing on a review of the full set of articles published in Information Systems Research (ISR) over the past ten years, we argue that the field has not deeply engaged its core subject matter—the information technology (IT)(More)
We examined 155 information systems research articles published from 1983 to 1988 and found that although this research is not rooted in a single overarching theoretical perspective, it does exhibit a single set of philosophical assumptions regarding the nature of the phenomena studied by information systems researchers, and what constitutes valid knowledge(More)
In this paper, I outline a perspective on knowing in practice which highlights the essential role of human action in knowing how to get things done in complex organizational work. The perspective suggests that knowing is not a static embedded capability or stable disposition of actors, but rather an ongoing social accomplishment, constituted and(More)
This paper explores the introduction of groupware into an organization to understand the changes in work practices and social interaction facilitated by the technology. The results suggest that people’s mental models and organizations’ structure and culture significantly influence how groupware is implemented and used. Specifically, in the absence of mental(More)
This paper presents the findings of an empirical study into two organizations’ experiences with the adoption and use of CASE tools over time. Using a grounded, theory research approach, the study characterizes the organizations’ experiences in terms of processes of incremental or radical organizational change. These findings are used to develop a(More)
In this article, we build on and extend research into the cognitions and values of users and designers by proposing a systematic approach for examining the underlying assumptions, expectations, and knowledge that people have about technology. Such interpretations of technology (which we call technological frames) are central to understanding technological(More)
Recent work in social theory departs from prior traditions in proposing that social phenomena can be understood as comprising both subjective and objective elements. We apply this premise of duality to understanding the relationship between information technology and organizations. We construct a theoretical framework in which the development and deployment(More)
Daniel Robey was the accepting senior editor for this paper. The authors were invited to submit this paper to a planned special issue of MIS Quarterly on lessons that the information systems discipline and other business disciplines can learn from each other. Unfortunately, not enough other papers on this theme were received to justify the publication of a(More)