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Social translucence: an approach to designing systems that support social processes
TLDR
We are interested in desiging systems that support communication and collaboration among large groups of people over computing networks. Expand
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Socially translucent systems: social proxies, persistent conversation, and the design of “babble”
TLDR
We take as our premise that it is possible and desirable todesign systems that support social processes through structural and intemctive propertiessuch as persistence and a minimalist graphical representation ofusers and their activities that we call a social proxy. Expand
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"I'd be overwhelmed, but it's just one more thing to do": availability and interruption in research management
TLDR
We analyze how corporate research managers spend their time and look at how their attitudes toward interruption relate to their various activities. Expand
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Artifact as theory-nexus: hermeneutics meets theory-based design
TLDR
We suggest that HCI designs characteristically embody multiple, distinct psychological claims, that virtually every aspect of a system's usability is overdetermined by independent psychological rationales inherent in its design. Expand
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The knowledge management puzzle: Human and social factors in knowledge management
TLDR
We argue that it is essential for those designing knowledge management systems to consider the human and social factors at play in the production and use of knowledge. Expand
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The adoption and use of BABBLE: A field study of chat in the workplace
TLDR
We present a field study of the adoption and use of a system called "Babble" by six groups in a large U.S. corporation. Expand
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Social Translucence: Using Minimalist Visualisations of Social Activity to Support Collective Interaction
TLDR
We develop the notion of social translucence, an approach to designing digital systems that emphasizes making social information visible to all participants. Expand
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Interface metaphors and user interface design
Publisher Summary This chapter discusses interface metaphors and the user interface design. The integration of operational, structural, and pragmatic approaches to metaphors can provide guidance andExpand
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BlogCentral: the role of internal blogs at work
TLDR
We conducted semi-structured interviews with fourteen active bloggers to investigate the role of blogging and its effects on work processes. Expand
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Dispelling "design" as the black art of CHI
TLDR
We discuss the legacy and processes of creative design, and differentiate it from the type of user-centered design commonly found in CHI. Expand
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