354 pages. Integrating new research and examples throughout, the second edition of The Knowing Organization links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using communities and introduces a unifying framework to show how… (More)
Effectiveness and Self-Actualization, remains the most comprehensive, practical, and applied book available on interpersonal skills. Its language remains engaging and accessible, aiding the content to come alive for its readers and has continued to keep pace with the latest theories, sources of interpersonal communication, and research in the field of… (More)
Education has been undergoing rapid change in the last several years. New modes of learning have been espoused and new communication techniques/strategies are being encouraged as alternative methods to the traditional classroom model. However , "the traditional view of education, a view that still prevails, holds that learners must submit themselves to… (More)
The construct of Management Communication Style (MCS), presumed to be a product of the organization's leadership style and the supervisor's communication style, was advanced as a theoretical predictor of employee satisfaction. It was found that MCS could be consistently and reliably measured and that MCS was linked in a linear fashion to employee… (More)
This report contains analysis of the economic impact of tourism spending in the state of Vermont in the 2011 calendar year; it is the fifth in a series of biennial reports dating back to 2003.
The degree of association between supervisor and subordinate perceptions of the supervisor's leadership style, use of power by the supervisor, and the supervisor's conflict-management style was studied in 87 organizational units representing five service-oriented organizations. The ability of the supervisors' and subordinates' perceptions, individually and… (More)
Para-social behavior is a form of quasi-interpersonal behavior that results when audience members develop bonds with media personalities that can resemble interpersonal social interaction, but is not usually applied to political communication. This study tested whether the "Drinking-Buddy" Scale, a simple question frequently used in political communication,… (More)