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Organizations need more standardization and efficiency in business process execution, which is leading them to show an increasing interest in the business process management (BPM) approach. Stakeholders and workers from different departments are collaborating to obtain better products/services as a result of the BPM projects, but do not always achieve(More)
In this paper we discuss the challenges of managing large-scale information infrastructures. Various management models, such as the IT governance model, propose structured approaches for management of an organization's infrastructure. This paper argues both theoretically and empirically that such an approach to information infrastructure governance has its(More)
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