Vincent Chevrin

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We are involved in research on new interactive systems for e-Commerce, especially in the B-to-C perspective. These works are in the crossroads of HCI and e-Services area. So, we have studied existing researches about web services, which appear insufficient for our needs. First of all, we explain the complexity of the interactive systems for direct(More)
Using previous experiences of designing elearning systems, we have started a new project, Ubi- Learn, which aims to support the remote learners in various situations, mobile or fixed. This means a great variety of communication channels such as Web, email, SMS, phone call This leads us to consider a large range of scenarios of use, where channels are(More)
Multi-modality is a domain which is study since several years in HCI area. In this paper, we approach this domain under a new point of view, those of the e-Marketing, and so in an industrial framework. Thus, we investigate real issues of E-Marketing with well-known technical in HCI. The multi-modal notion can be compared to the multichannel one used in(More)
The growing parallel development of mobile learning and of service oriented architecture approaches can modify the way to conceive, deploy and use learning management system. One of the main problems in combining these approaches is in the integration of learning services while taking into account the user interactions. The Ubi-Learn platform aims to(More)
In this paper, we show how we built a bridge between Human Computer Interaction (HCI) and Direct Marketing (DM). Here we address some major issues in the area of the Multichannel Adaptive Context-sensitive Intermediation and tackle them in our software architecture. We present a prototype based on this architecture. But our main objective, here, is to show(More)
This paper presents an initia l study of multichannel interactions within the framework of the E-Marketing. A analysis and prediction theoretical framework, based on the one hand on concepts resulting from psycholinguistics, and the other hand on information theories, more managerial, is proposed. An initial synthesis in terms of index properties of the(More)
This paper is focused on a new mode called pervasive learning which relies on the potential of new IT infrastructures able to provide dynamic adaptations of information contents and services according to various contexts. Using our previous experiences in the design and implementation of multichannel accesses to services (mobile-commerce or e-learning) we(More)
This paper deals with the designing of a generic architecture which supports multi-channel interactions in the e-Services context. In a first part we present the aim of this study and his framework. In the second part, we discuss about ours first investigations for the design of this architecture using multi-agents technologies.
The introduction of distance learning does not only bring a wider audience, but also much more diversity among the learners: first, because it can be integrated more easily into a Life-long Learning strategy; secondly, because the learners are not restricted to a single area and thus learners from different countries and with different cultures follow the(More)