Vikas Dewangan

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This paper identifies the gaps in previously proposed enterprise innovation performance measurement schemes vis-à-vis today's enterprise needs and proffers a process based innovation performance measurement scheme, which improves upon existing schemes by significantly broadening the measurement scope. A number of industry surveys bear out the discontent of(More)
O ver the past few years, outsourcing of IT services has steadily increased across the globe. Outsourcing is attractive because it lets companies save costs, focus on core competencies, gain access to specialized expertise, increase profits, and tackle competitive pressures. From the IT service providers’ perspective, this outsourcing wave has created(More)
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