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The present paper has been designed as a systematic descriptive study to explore the service quality of Common Service Centers (CSC's) in India through a conceptual model.
E-governance is a new way of life where ITC (Information Technology and Communication) has believed to enhance the communication and services of government. It has reduced cost and time of availability and delivery of services to citizen and limited corruptions when compared to traditional way of availing government services. CSC is one of the core… (More)