Victoria Y. Yoon

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As the widespread use and company dependency on Expert Systems increase, so does the need to assess their value and to ensure implementation success. This study identified and empirically tested eight major variables proposed in the literature as determinants of ES success, in this case measured in terms of user satisfaction. IBM’s Corporate Manufacturing(More)
Recommendation agents (RAs) have been used by many Internet businesses such as Amazon and Netflix. However, few authors have studied how consumer behavior is affected by those that make suggestions to online consumers based on their recent shopping behavior. Fewer still have examined the role that RAs play in influencing impulse purchasing decisions online.(More)
The importance of data resources as a major component of Information Resources Management has long been recognized (Guimaraes, 1988). Many organizations are discovering that imperfect data in information systems negatively affects their business operations and can be extremely costly. Results from a survey indicate 50 percent of IS managers reported losing(More)