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Software development companies face a globalized, highly competitive and turbulent environment, where efficiency, efficacy and innovation capacity are critical for survival. In this context, small and medium enterprises (SMEs) tend to suffer the most due to the scarcity of resources to which they are usually subjected and their dependence on a few more(More)
Esta pesquisa investiga os efeitos do conhecimento compartilhado entre as áreas de TI e de negócios, e dos recursos e capacidades de TI no alinhamento operacional entre estas áreas e, consequentemente, no desempenho de processos de negócio. O estudo se baseia em dados coletados junto às áreas de TI e de retagurada (Back Office) de 36 empresas do Rio de(More)
In the modern business context, the capacity of generating knowledge and innovations has been seen as a critical factor for the achievement of sustained competitive advantage. Although, in the literature, such capacity is often attributed to organizations themselves, it is their employees that ultimately are responsible for creating and disseminating(More)
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