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As systems increase in complexity while our workforce experience level decreases, performance support tools will become imperative to aid the user in task completion. The next generation support tools will integrate interactive troubleshooting aids, diagnostics, Maintenance Management Information Systems (MMIS), technical data, and training to significantly… (More)
Today's maintenance technicians require timely, situation-specific electronic task guidance and support while their managers desire increased performance and decreased costs. Innovative Electronic Performance Support System (EPSS) architectures provide user-centered and performance-centered electronic environments that allow users to accomplish tasks with… (More)
We present case studies and methodology for designing usability studies for non-traditional environments. Conducting classical usability studies in non-traditional environments is both impractical and insufficient. We present cases and approaches to the non-traditional usability environment, e.g. medical, aircraft maintenance, and emergency response.
Robot navigation and control are means by which robots can move around in their environment to accomplish tasks. This extended abstract reports on some research that we are currently conducting on control strategies for robot navigation. In particular, comparisons between sonar navigation and dead reckoning were made, to see to what extent the robot could… (More)