• Publications
  • Influence
A semiotic metrics suite for assessing the quality of ontologies
A suite of metrics is proposed to assess the quality of an ontology. Drawing upon semiotic theory, the metrics assess the syntactic, semantic, pragmatic, and social aspects of ontology quality. WeExpand
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A framework for creating hybrid‐open source software communities
Abstract The open source software (OSS) model is a fundamentally new and revolutionary way to develop software. The success of the OSS model is also setting the stage for a structural change in theExpand
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  • Open Access
A semantic-based approach to component retrieval
There continues to be a great deal of pressure to design and develop information systems within a short period of time. This urgency has reinvigorated research on software reuse, particularly inExpand
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Application of knowledge management technology in customer relationship management
Given the important role being played by knowledge management (KM) systems in the current customer-centric business environment, there is a lack of a simple and overall framework to integrate theExpand
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Ontologies for conceptual modeling: their creation, use, and management
Although ontologies have been proposed as an important and natural means of representing real world knowledge for the development of database designs, most ontology creation is not carried outExpand
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Challenges for Deploying Web Services-Based E-Business Systems in SMEs
E-business initiative in many companies had started in the 1990s. These companies have recently begun to explore the use of Web Services (WS) technologies within their e-business context, since theyExpand
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  • Open Access
E‐knowledge networks for inter‐organizational collaborative e‐business
Evaluates the increase in inter‐ and intra‐organizational knowledge sharing capabilities brought about by the Internet‐driven “new economy” technologies and the resulting managerial implications.Expand
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Improving use case driven analysis using goal and scenario authoring: A linguistics-based approach
Use case driven analysis does not facilitate effective requirements elicitation or provide rationale for the various artifacts that get generated during the requirements analysis phase. On the otherExpand
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Application of intelligent agent technology for managerial data analysis and mining
Data analysis and mining technologies help bring business intelligence into organizational decision support systems (DSS). While a myriad of data analysis and mining technologies are commerciallyExpand
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CONQUER: A Methodology for Context-Aware Query Processing on the World Wide Web
A major impediment to accurate information retrieval from the World Wide Web is the inability of search engines to incorporate semantics in the search process. This research presents a methodology,Expand
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