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The Effects of Librarians' Behavioral Performance on User Satisfaction in Chat Reference Services
It is demonstrated that the RUSA behaviors are effective in increasing user satisfaction, suggesting that the guidelines can continue to be used as an effective tool for both staff training and service assessment in chat reference services.
Student perceptions of the effectiveness of Web‐based distance education
It is clear that library and information science students in Web‐based distance education course environments have generally come to perceive that the quality of their educational experience is significantly improved when there is included within or as an integral part of the course offering some meaningful level of real‐time interaction.
Students' Perceptions of Academic Motivation, Interactive Participation, and Selected Pedagogical and Structural Factors in Web-Based Distance Learning
The faculty in the School of Library and Information Science at the University of South Florida (USF) have offered web-based distance courses for four years. In that time period credit hour
Planning for the Internationalization of a Postgraduate Professional Degree Programme in Library and Information Science.
The School of Library and Information Science of the University of South Florida, that has been a pioneer in distance education, has decided to internationalize its offerings with Ibero-America in
Collection Development and Management for 21st Century Library Collections: An Introduction
Covering virtually every aspect of its subject, Collection Development and Management for 21st Century Library Collections is a soup-to-nuts guide perfect for students and beginning librarians, yet
Toward Improving Student Learning: Policy issues and design structures in course-level outcomes assessment
Conscientious instructors at all levels are constantly making decisions about how to improve their teaching. This is a natural, intuitive part of being a good instructor, but even faculty who value