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[1] Here " consumer " refers to anyone who uses a product or service, regardless of industry. Thus, a user of e-business software is a consumer, just like the user of a home camera. Each person is consuming a technology to perform a task. [2] We don't actually design experiences. We design only the contexts, interfaces and artifacts that might lead to a(More)
[1] Here " consumer " refers to anyone who uses a product or service, regardless of industry. Thus, a user of e-business software is a consumer, just like the user of a home camera. Each person is consuming a technology to perform a task. [2] We don't actually design experiences. We design only the contexts, interfaces and artifacts that might lead to a(More)
The globalization of Oracle's development organization, customer base, and product lines has had an ongoing impact on the evolution of the Oracle UI Group (OUI). It has changed not only the product and user requirements to be met via the UCD process but also the nature of that process. This overview describes some of the internal and external challenges(More)
the journey? I see it as a composition of core elements that define a " trust fabric " woven into the work of practicing interaction design with our cross-functional peers. Let me explain further... Mindset as the foundation of a good process. There are some excellent habits of mind for a successful journey through a design process. All are grounded in a "(More)
autotelic experiences that are either self-enhancing (for individuals) or communally empowering (for groups). The current VR revolution intensifies those qualities, thanks to high-resolution imagery with exceptional degrees of color, depth, and texture—qualities that enable a sense of entering a visceral realm complete with spatialized visual and auditory(More)
H uman-computer interaction, as implied in the phrasing, involves approaches for exploring, enabling, or optimizing the relationship between people and computational systems. There is a negotiation of intent between users and systems via discrete combinations of controls with fairly constrained yet recognizable behaviors: buttons, tabs, switches, dials,(More)
own strong, combative personalities. All that team-based project experience from prior places? Maybe not as useful in this context. • Being thrown into the fire immediately—a.k.a. Day One—since critical product elements have already been decided and preliminary tech infrastructure built out, leaving no room for proper preparation around the users or their(More)
algorithms. Whew! This all resonates with a " next generation " of abilities and values, yet the issue persists of how to guide and ultimately bridge people over to this Brave New World. What's a designer to do? Let's break this down, as there are a variety of issues at the heart of Transitional UX: • Fundamentally it's about change management: how to offer(More)
" prioritize a request. " Is it a P1or an S3? Who knows? Until then, a particular matter of flawed design (badly placed controls, illogical labels, confusing flows) doesn't exist! That's silly. How can this system enable collegial, even salon-style debates on the assumptions or forecasts about a feature or its ability to support a persona's lifestyle or(More)
appropriate, given the physical or cognitive context, such as social, audio, or lighting cues of the surroundings. There needs to be a kind of " smart ghost " that pervades the system as it extends across devices and platforms, via the APIs and protocols and handshakes, to serve as a connective intelligence to enhance continuity and support the perception(More)