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As firms search to maximise value through the effective management of their various business activities, it is increasingly important to identify and understand the key factors that can significantly impact on the performance of the supply chain. The Supply Chain Operations Reference (SCOR) model enables to identify four distinct processes (plan, source,(More)
In today's highly competitive world, firms try to maximize value for their customers and other stakeholders through the effective management of their supply chains. Given that performance measurement considerably affects the actions of firms' decision makers, it is increasingly important to understand the key factors that can significantly affect the(More)
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