Cyberinfrastructures are virtual organizations comprised of people and large-scale scientific computational infrastructures. Cyberinfrastructures endeavor to support "cutting-edge" science and must continually evolve and be under development in order to maintain their relevance and usefulness. This qualitative study of a cyberinfrastructure development… (More)
To better understand how publicly available online services (PAOSs) are used by knowledge workers on the web, we devised and tested a classification scheme for Web 2.0 services. This classification scheme focuses on genres of services and types of interactions associated with PAOSs. Our experiment, which involved a double-coded assessment of 238 unique… (More)
This poster presents our work using a face-to-face user-centered design method to inform the design of a reputation visualization for an established online community. The benefits of conducting an offline group session with online community members included insights into motivation and priorities, an understanding of community norms, and a member check on… (More)
This study examines the use of social networking sites (SNSs) such as Facebook and LinkedIn by entrepreneurs. The results contribute to the growing body of research on the uses of SNSs in the workplace. The findings show that entrepreneurs use SNSs in some of the same ways workers at large companies do (e.g. to cultivate business relationships and find job… (More)
Researchers and organizations have been endeavoring to determine if and how social media can be leveraged to support the day-to-day work of knowledge workers. This study discusses a survey of the use of publicly available online services by knowledge workers that highlights new ways of examining the social media in relation to day-to-day work. Specifically,… (More)
Increasingly, researchers and organizations are interested in the potential for social networking sites to support the day-to-day tasks of workers. This study examines the way the Rat City Rollergirls (RCRG), a roller derby team, communicates using social media to support the business of their organization. While the RCRG is a volunteer organization, their… (More)
This poster presents ongoing research on how discursive and editing behaviors are regulated on Wikipedia by means of documented rules and practices. Our analysis focuses on three types of collaboratively-created policy document (policies, guidelines and essays), that have been formalized to different degrees and represent different degrees of community… (More)
How are knowledge workers integrating web-based tools into their work? Where do they spend their time while online at work? Reporting the results of an annual national survey of knowledge workers, this poster offers insight into the current state of distributed knowledge work.