Tong Ming Lim

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Understanding text data on social networking systems has become an important task for companies nowadays. The shift from pattern mining of structured database to mining of non-structured text data has awaken company operators to have a strong presence in the world of social media. This research uses SAS text miner to analyze conversational text collected(More)
The use of knowledge management systems to support knowledge creation and sharing activities has become organizations' needs in order to stay competitive in the global open market. This is a case study that focus on how IT Shared Services Company adopted knowledge management system as a automated IT tool and the reaction of the employees with respect to the(More)
The concept of " Small-World " paradigm has been used by many peer-to-peer (P2P) systems to achieve high clustering and low number of hops to arrive to its desired target. This approach intends to improve performance of P2P systems. The Small world concept requires that the architecture of a P2P system to achieve high cluster coefficient and low average hop(More)
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