Tom Wellings

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The increasing use of touchscreen interfaces in vehicles poses challenges to designers in terms of optimizing safety, usability and affective response. It is thought that the application of haptic feedback to the touchscreen interface will help to improve the user experience in all of these areas. This paper describes the initial outcomes of a study to(More)
For successful new product development, it is necessary to understand the customers' holistic experience of the product beyond traditional task completion, and acceptance measures. This paper describes research in which ninety-eight UK owners of luxury saloons assessed the feel of push-switches in five luxury saloon cars both in context (in-car) and out of(More)
Copyright and reuse: The Warwick Research Archive Portal (WRAP) makes the work of researchers of the University of Warwick available open access under the following conditions. This article is made available under the Creative Commons Attribution (CC BY 3.0) license and may be reused according to the conditions of the license. For more details A note on(More)
Touchscreens are increasingly being used in mobile devices and in-vehicle systems. While the usability benefits of touchscreens are acknowledged, their use places significant visual demand on the user due to the lack of tactile and kinaesthetic feedback. Haptic feedback is shown to improve performance in mobile devices, but little objective data is(More)
Optimising sensory product qualities is a priority for automotive manufacturers when developing human-machine interfaces, as user experience frameworks consider sensory aesthetics to be a main influencing factor of the overall judgement of product appeal. This empirical study examines whether users' overall judgements of product appeal can be predicted from(More)
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