Tomás San Feliu Gilabert

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Many organizations have adopted methods, models, and standards to improve their software processes. However, despite these efforts, they can still find it difficult to deploy processes throughout the organization because most of them focus more on the technical rather than human aspects. This paper proposes a taxonomy of critical success factors for(More)
Organizations have relied on training to increase the performance of their workforce. Also, software process improvement models suggest that training is an effective tool for institutionalizing a development process. Training evaluation becomes important for understanding the improvements resulting from the investments in training. Like other production(More)