Learn More
In the last fifteen years, academic research on information systems (IS) outsourcing has evolved rapidly. Indeed the field of outsourcing research has grown so fast that there has been scant opportunity for the research community to take a collective breath, and complete a global assessment of research activities to date. This paper seeks to address this(More)
Outsourcing is now a commonly accepted means of meeting organizational IS needs. One facet of recent outsourcing research has begun to concentrate on the relationship between customers and their service providers. However, this line of research is hampered by a lack of consistent conceptual focus, and a corresponding inconsistent treatment of constructs(More)
It is now commonplace for an organization to turn to external firms for the provision of IT services and software. As technology advances and the business environment continues to evolve, a key challenge facing IT software and service providers is identifying critical skill sets, both today and in the future. The challenge is compounded as a result of the(More)
Differences in cultures across professions have been reported in the professional culture literature. An understanding of such differences is important to understand the effects of culture. We extend this argument to the area of information security. We argue that it is necessary to examine the information security cultures of various professions to(More)
Based on qualitative and quantitative analysis of data gathered in structured interviews with 96 IT managers and executives, this paper proposes a typology of IT skills. The resulting typology is comprehensive enough to represent both current and future skills, concise enough to do so in a parsimonious and easily understood manner, consistent with general(More)
The digital age has transformed how today’s organizations operate. The production and delivery of essential goods and services takes place through complex and interconnected business processes that in turn rely on a set of interdependent infrastructures. These infrastructures and their supporting information systems transcend individual organizations.(More)