In much of the current literature on supply chain management, supply networks are recognized as a system. In this paper, we take this observation to the next level by arguing the need to recognize supply networks as a complex adaptive system (CAS). We propose that many supply networks emerge rather than result from purposeful design by a singular entity.… (More)
ISO 9000 series of standards first emerged in 1987 as the torch-bearer of the standards for doing business in Europe. According to the International Organization for Standardization (ISO), at the end of 2006 there were 897,866 certified companies in the world (www.iso.org). With a growing annual rate of 20% for the period, 1995– 2006, the number of ISO… (More)
After more than two decades since quality became part of managers' everyday lexicon, total quality management (TQM) and ISO 9000 have taken the centre stage. However, there has been much debate about how they might be related to each other. This research is a new contribution to the knowledge on the relationships between TQM and ISO 9000, and it addresses… (More)
Operations managers confront the challenge of deciding when to implement various administrative innovations such as Six Sigma, ISO 9000, and Lean. This research examines the operating performance effects of early versus late adoption of Six Sigma process improvement. Using theories of organizational learning and knowledge transfer, we develop hypotheses… (More)
A great deal of research has focused on supply chain risk management, but the question " Which supply chain characteristics increase the frequency of supply chain disruptions? " has not received much attention from empirical research. This is a relevant question, because firms seek stability in their operations, and therefore managers need to know how the… (More)
RESEARCH INTERESTS Strategic supply management, with the pillars of strategic sourcing, leveraging the supply chain, strategic operations management, and advancing the discipline.