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In this paper, we present an agent-based system designed to support the adoption of knowledge sharing practices within communities. The system is based on a conceptual framework that, by modelling the adoption of knowledge management practices as a change process, identifies the pedagogical strategies best suited to support users through the various stages(More)
Whilst there is a common agreement on the need to design e-learning systems able to take into account more explicitly the 'context' in which learners operate within organizations in order to achieve higher levels of customization (personalized interaction) and impact, many different perspectives exist related to the characterization of which 'context' has(More)
Education is one of the most relevant domains in which the integration of emerging technologies such as multimedia, groupware, and the Internet, is enabling significant innovations. A prerequisite for this development are appropriate frameworks to guide education professionals in exploiting advanced information and communication technologies to(More)
This paper proposes to extend current Knowledge Management Systems with functionalities that (1) support the organization in better managing its tacit knowledge; (2) help engage users in a continuous and dynamic knowledge exchange; (3) provide more tailored and active support to the users and in particular take into account their competence, their role in(More)
This paper describes an artificial agent system, designed to help people to adopt new knowledge sharing behaviours. This agent continuously observes the actions of the user in order to build and maintain a "behavioural profile" reflecting the level of adoption of the "desired" behaviours. Using this profile, and relying on a model borrowed from change(More)
This paper presents a cognitive multi-agents architecture called Intelligent Cognitive Agents (InCA) that was elaborated for the design of Intelligent Adaptive Learning Systems. The InCA architecture relies on a personal agent that is aware of the user's characteristics, and that coordinates the intervention of a set of expert cognitive agents (such as(More)
After identifying the key challenges of knowledge management and proposing a vision that address them, this paper explores how cognitive agents can be used to design management systems that implement this vision and that in particular support the knowledge management processes in both their social, organizational and individual dimension. Résumé. Après(More)
Setting-up successful virtual communities represents an effective way for facilitating the circulation of knowledge in organizations and groups. However the design of such successful communities represents a main challenge that is principally related to the difficulty to engage people into a knowledge exchange process and to establish a sustainable level of(More)