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Advances in location-enhanced technology are making it easier for us to be located by others. These new technologies present a difficult privacy tradeoff, as disclosing one's location to another person or service could be risky, yet valuable. To explore whether and what users are willing to disclose about their location to social relations, we conducted a(More)
Modern enterprises are replete with numerous online processes. Many must be performed frequently and are tedious, while others are done less frequently yet are complex or hard to remember. We present interviews with knowledge workers that reveal a need for mechanisms to automate the execution of and to share knowledge about these processes. In response, we(More)
Traditionally, computer interfaces have been confined to conventional displays and focused activities. However, as displays become embedded throughout our environment and daily lives, increasing numbers of them must operate on the periphery of our attention. <i>Peripheral displays</i> can allow a person to be aware of information while she is(More)
There is a growing body of research into the adoption and use of social software in enterprises. However, less is known about how groups, such as communities, use and appropriate these technologies, and the implications for community structures. In a study of 188 very active online enterprise communities, we found systematic differences in size,(More)
Information workers often have to balance many tasks and interruptions. In this work, we explore peripheral display techniques that improve multitasking efficiency by helping users maintain task flow, know when to resume tasks, and more easily reacquire tasks. Specifically, we compare two types of abstraction that provide different task information:(More)
The success of social computing has generated a host of workplace collaboration tools. However, adoption of these tools by entire groups is a major problem. One reason for the adoption problem is a lack of methods for considering collaborative groups in technology design. Even when designing collaboration tools, designers often employ methods that focus on(More)
People who are deaf or hard-of-hearing may have challenges communicating with others via spoken words and may have challenges being aware of audio events in their environments. This is especially true in public places, which may not have accessible ways of communicating announcements and other audio events. In this paper, we present the design and(More)
Social networking services (SNS) have been deployed within enterprises to encourage informal social interactions and information sharing. As such, users have turned to the status message functionality in a SNS for social information seeking by employing it as a medium for question asking. In this paper, we present the results of a qualitative study(More)
Though the common conception of human-computer interfaces is one of screens and keyboards, the emergence of ubiquitous computing envisions interfaces that will spread from the desktop into our environments. This gives rise to the development of novel interaction devices and the augmentation of common everyday objects to serve as interfaces between the(More)