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abstraCt The development of applications by end users has become an integral part of organizational information provision. It has been established that there are both benefits and risks associated with end-user development, particularly in the areas of spreadsheets and databases. Web development tools are enabling a new kind of end user development. The(More)
Spreadsheets are the most commonly used tool for end user development of applications, and organizations depend heavily upon them for decision making. This paper reports on a study to investigate the role of spreadsheet knowledge in the successful use of spreadsheet applications. It considers both the spreadsheet knowledge of the user developer and the(More)
Certification has become a popular adjunct to traditional means of acquiring information technology skills and employers increasingly specify a preference for those holding certifications. This paper reports on a study designed to investigate student perceptions of both the benefits and risks of certification and its importance in obtaining employment.(More)