• Publications
  • Influence
Opportunities and risks of software-as-a-service: Findings from a survey of IT executives
TLDR
We analyze the opportunities and risks associated with adopting SaaS as perceived by IT executives at adopter and non-adopter firms. Expand
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Digital Transformation Strategies
TLDR
In recent years, firms in almost all industries have conducted a number of initiatives to explore new digital technologies and to exploit their benefits. Expand
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Options for Formulating a Digital Transformation Strategy
TLDR
We provide a list of 11 strategic questions and possible answers managers can use as guidelines when formulating a digital transformation strategy. Expand
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Service Quality in Software-as-a-Service: Developing the SaaS-Qual Measure and Examining Its Role in Usage Continuance
TLDR
We develop, refine, and test SaaS-Qual, a zones-of-tolerance (ZOT)-based service quality measurement instrument that provides a fine-grained measurement of service quality of software-as-a-service (SaaS) solutions. Expand
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Memorandum on design-oriented information systems research
TLDR
In this memorandum, 10 authors propose principles of design-oriented information systems research. Expand
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Drivers of SaaS-Adoption – An Empirical Study of Different Application Types
TLDR
This study seeks to deepen the understanding of factors driving the adoption of Software-as-a-Service (SaaS). Expand
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Digitalization: Opportunity and Challenge for the Business and Information Systems Engineering Community
TLDR
The convergence of the so-called SMAC technologies – social, mobile, analytics, and cloud computing – has led to an unprecedented wave of digitalization that is currently fueling innovation in business and society. Expand
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Business Models
TLDR
The business model concept, although a relatively new topic for research, has garnered growing attention over the past decade. Expand
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How Chief Digital Officers Promote the Digital Transformation of their Companies
TLDR
We identify the main factors that drive the employment of CDOs, the three role types that CDOs primarily play and the skills and competencies they should have for each role type. Expand
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Business Models: An Information Systems Research Agenda
The business model concept, although a relatively new topic for research, has garnered growing attention over the past decade. Whilst it has been robustly defined, the concept has so far attractedExpand
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