• Publications
  • Influence
Human resources in tourism: still waiting for change
  • T. Baum
  • Political Science, Business
  • 1 December 2007
This paper reviews key themes that impact on the role and management of human resources in tourism (primarily relating to work and employment) and assesses whether the past 20 years provides evidenceExpand
Skills and training for the hospitality sector: a review of issues
Abstract The role of skills and skills development through training in the contemporary economy is a matter of considerable academic and political debate. Public policy in many countries focuses onExpand
Reflections on the Nature of Skills in the Experience Economy: Challenging Traditional Skills Models in Hospitality
  • T. Baum
  • Engineering, Political Science
  • 1 August 2006
This article addresses the nature of skills in international hospitality. Frequently characterised as ‘low skills’, it is increasingly recognised that skills bundling in services such as hospitalityExpand
International Perspectives on Women and Work in Hotels, Catering and Tourism
Some of these issues relate to occupational sex segregation, wage parity, promotion opportunities, the role of women within micro-enterprises and the informal hotel, catering and tourism economy. TheExpand
Responses to seasonality: the experiences of peripheral destinations.
The issue of seasonality is well documented in the tourism literature, particularly in relation to peripheral regions of northern Europe and North America. The reasons for significant variation onExpand
Human Resource Management For Tourism, Hospitality And Leisure: An International Perspective
Preface. 1. People in international tourism, hospitality and leisure: an introduction. 2. The development of tourism, hospitality and leisure and the nature of employment. 3. Tourism, hospitality andExpand
Implications of hospitality and tourism labour markets for talent management strategies
Purpose – The purpose of this paper is to consider the managerial and developmental concept of talent management in the context of the specific characteristics of the weak labour market attributes ofExpand
Motivation Factors of Ecotourists in Ecolodge Accommodation: The Push and Pull Factors
Tourist motivations are important factors in understanding tourist behaviour in relation to destination choice; and motivation relates to the needs, goals and preference of the tourists. ExtensiveExpand
Tourism: principles and practice. 3rd ed