T. K. Chien

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Although many scholars have proposed all kinds of key success factors (KSFs) of an ERP (Enterprise Resource Planning) activity in enhancing the smooth introduction of ERP into the enterprise, the factors that are based too much on concept and protocol cannot help an enterprise to solve the problems encountered during the introduction process. Therefore, in(More)
Due to improper operational activity the failure rate of online store is still high. By investigating the main cause, it is that the operators cannot grasp the E-store popularity, websites industry type and attribute category. Therefore, this research (1) grasps the website attribute of E-store by reviewing literature; (2) sets up “E-store website(More)
Customer Relationship Management (CRM) is highly used in enterprise, it cannot meet the expectations of companies. Software system vendors provide services to meet enterprises' needs, but they still feel terrible disappointment. For this reason, some enterprises take self-development, but its functions and structures are incomplete and in a mess. To work(More)
This work describes our proposed project interface buffering model (PIBM) which helps to reduce and smooth the many conflicting problems among system engineers, application programmers, system qualifier and system analysts who have participated in the IBM mainframe rightsizing project at National Taiwan University Hospital (NTUH). In fact, the PIBM can be(More)
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