Suzanne D. Pawlowski

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The Delphi method has proven a popular tool in information systems research for identifying and prioritizing issues for managerial decision-making. However, many past studies have not adopted a systematic approach to conducting a Delphi study. This article provides rigorous guidelines for the process of selecting appropriate experts for the study and gives(More)
Requirements interaction management (RIM) is the set of activities directed toward the discovery, management, and disposition of critical relationships among sets of requirements, which has become a critical area of requirements engineering. This survey looks at the evolution of supporting concepts and their related literature, presents an issues-based(More)
Managing software requirements during their development can be a complex and difficult task. The requirements can be voluminous, complex, and changing. The analysts, who develop the requirements, can be numerous and changing. Determining the current state of requirements in such a dynamic development environment is challenging. We present techniques to(More)
Organizations increasingly rely upon integrated and shared information systems and databases such as ERP systems and data warehouses. Such shared systems pose new and unique support challenges for systems professionals. A review of the literature reveals that comprehensive models to study the support of shared information systems do not yet exist. Based on(More)
This research examines the relationship between ERP systems and innovation from a knowledgebased perspective. Building upon the multi-dimensional conceptualization of absorptive capacity by Zahra and George [Zahra, S.A., George, G., 2002. Absorptive capacity: a review, reconceptualization, and extension. Academy of Management Journal 27 (2), 185–203], a(More)
This paper describes a qualitative research project involving a case study that was analyzed using grounded theory and cognitive mapping. It contributes to a theory that describes the impact of enterprise resource planning (ERP) on organizational knowledge. ERP systems produce effects that make business knowledge become more focused or “convergent” from the(More)
The reluctance to transmit bad news is a problem that is endemic to many organizations. When large projects go awry, it often takes weeks, months, and sometimes even years, before senior management becomes fully aware of what has happened. Accurate communication concerning a project and its status is therefore critical if organizations are to avoid costly(More)