Susie Heywood

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Background: The importance of empathic, person-centred care that is responsive to the individual patients’ needs is increasingly visible in national and international healthcare policies but there is a need for practical tools to help healthcare practitioners. The CARE Approach is a new ‘generic’ learning tool that aims to foster the achievement of(More)
BACKGROUND This study aimed to explore experiences of implementation of alcohol brief interventions (ABIs) in settings outside of primary healthcare in the Scottish national programme. The focus of the study was on strategies and learning to support ABI implementation in settings outside of primary healthcare in general, rather on issues specific to any(More)
The ability to communicate effectively and to form productive human relationships is integral to the provision of effective, high quality, person‐centred care. This evaluation of 10 pilot sites across Scotland builds on previous work undertaken by NHS Education for Scotland (NES) and focuses on two approaches that aim to support the communication and human(More)
We describe our experiences developing a model of delivery and multidisciplinary training course for screening and brief advice on four lifestyle issues: alcohol, smoking, physical activity, and diet. The one-day, 6-hour training course was developed to equip a wide range of health, social care, and community practitioners with an understanding of basic(More)
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