Susanne Hensely-Schinkinger

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This paper is about studying informal caregivers to understand their exhausting life. Our aim is to define design requirements for any kind of information and communication technology to support them. Based on ethnographic studies we gathered information about our users' needs, possibilities, constraints, and challenges. After a brief introduction to the(More)
Increasing attention is currently paid to informal care and the physical, emotional, and psychological burden stemming from it. Research findings suggest that such a burden might be intensified when informal caregivers are at older ages. Aiming at reducing the burden associated with informal care, some research studies have focused on developing innovative(More)
This paper refers to the significance of defining and using personas for the design and development of technological solutions for informal care. It not only argues for the importance of carefully defining personas, but also discusses the influence that personas exert in the design decisions made throughout the process. We illustrate these two aspects with(More)
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