Susanne Hensely-Schinkinger

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This paper is about studying informal caregivers to understand their exhausting life. Our aim is to define design requirements for any kind of information and communication technology to support them. Based on ethnographic studies we gathered information about our users' needs, possibilities, constraints, and challenges. After a brief introduction to the(More)
Increasing attention is currently paid to informal care and the physical, emotional, and psychological burden stemming from it. Research findings suggest that such a burden might be intensified when informal caregivers are at older ages. Aiming at reducing the burden associated with informal care, some research studies have focused on developing innovative(More)
This paper is about understanding and conceptualizing the notion of independence in the context of caregiving. Based on the current studies and on our ethnographic and design research in an AAL project (TOPIC) we introduce a model of independence consisting of four dimensions: action, finance, decision, and emotion. These interrelated dimensions are(More)
The burden of informal caregivers can be potentially reduced with support services targeting them primarily. But when it comes to the utilization of such services, there are still barriers on the side of suppliers and demanders that leads to the fact that too less concerned people are making use of it. Expert interviews were done with offering institutions(More)
This paper refers to the significance of defining and using personas for the design and development of technological solutions for informal care. It not only argues for the importance of carefully defining personas, but also discusses the influence that personas exert in the design decisions made throughout the process. We illustrate these two aspects with(More)
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