Susan U. Stucky

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Businesses increasingly accomplish work through innovative sourcing models that leverage the crowd. As a new way of distributing work across units within an organization and as a form of outsourcing work beyond organizational boundaries, crowdwork is inherently disruptive. Crowdwork raises a number of questions about its implications to the future of(More)
Existing approaches to crowdwork center around the unique ways in which work is sourced from the crowd, often emphasizing the kind of work characterized by hyperspe-cialized, microtask labor, such as that found in Amazon's Mechanical Turk. However, real work in organizations is complex and rich, and as crowdsourcing is increasingly used alongside mainstream(More)
T ime is our ultimate resource: given enough time we can build the Great Wall from toothpicks or list every prime number. Time is also our ultimate constraint: most things are left undone not because they are impossible to accomplish, but because there is not enough time. Yet we seldom think of time in this way. We think of it in astronomic terms—the origin(More)
This paper describes an exploratory method for examining cross-cultural communication gaps within a team of IT professionals (working from US and India). An automated tool to analyze structured and unstructured text data, Business Insights Workbench (BIW), was applied to their (transcribed) weekly status meeting dataset. The analysis indicates that(More)
and other pioneers to advance the contributions of anthropological and ethnographic study of complex technology. At the same time, she became a senior researcher at the Institute for Research on Learning (IRL), where she played a central role in establishing IRL's depth of focus and understanding of processes of social learning wherever it is found. Gitti(More)
Use the word 'situated' these days and all anyone can think of is situation semantics, t That's unfortunate from my point of view, because [ would like to explore an idea that follows from ideas handily referred to as "a situated perspective." (Not surprisingly, both situation semantics and its companion logic situation theory are by and large consistent(More)
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