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Purpose – The purpose of this paper is to explore the claim that online communication technologies are detrimental to off-line communication practices. Design/methodology/approach – This paper is based on material from focus groups with students from the University of Cambridge and Anglia Ruskin University (ARU), and in-depth interviews from a mixture of(More)
The related concepts of Universal Design, Inclusive Design, and Design For All, all recognise that no one solution will fit the requirements of every possible user. This paper considers the extent to which current developments in smart home technology can help to reduce the numbers of users for whom mainstream technology is not sufficiently inclusive,(More)
An overload of content choices on the TV and online is a modern phenomenon. Steering viewers towards content they would like is a challenge for any video-on-demand provider - especially for those who derive revenue from downloaded content. Making the user experience in selecting recommendations engaging and easy is also a challenge. This paper covers(More)