Learn More
Mobile app stores provide a unique platform for developers to rapidly deploy new updates of their apps. We studied the frequency of updates of 10,713 mobile apps (the top free 400 apps at the start of 2014 in each of the 30 categories in the Google Play store). We find that a small subset of these apps (98 apps representing ˜1 % of the studied apps) are(More)
Mobile app reviews by users contain a wealth of information on the issues that users are experiencing. For example, a review might contain a feature request, a bug report, and/or a privacy complaint. Developers, users and app store owners (e.g. Apple, Blackberry, Google, Microsoft) can benefit from a better understanding of these issues – developers can(More)
The "free app" distribution model has been extremely popular with end users and developers. Developers use mobile ads to generate revenue and cover the cost of developing these free apps. Although the apps are ostensibly free, they in fact do come with hidden costs. Our study of 21 real world Android apps shows that the use of ads leads to mobile apps that(More)
—The value of responding to a user review of a mobile app has never been explored. Our analysis of app reviews and responses from 10,713 top apps in the Google Play Store shows that developers of frequently-reviewed apps never respond to reviews. However, we observe that there are positive effects to responding to reviews (users change their ratings 38.7%(More)
  • 1