Steven T. Shorrock

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This paper outlines a human error identification (HEI) technique called TRACEr--technique for the retrospective and predictive analysis of cognitive errors in air traffic control (ATC). The paper firstly considers the need for an HEI tool in ATC, and key requirements for the technique are noted. The technique, which comprises a number of inter-related(More)
This article evaluates an adaptation of the human factors analysis and classification system (HFACS) adopted by the Australian Defence Force (ADF) to classify factors that contribute to incidents. Three field studies were undertaken to assess the reliability of HFACS-ADF in the context of a particular ADF air traffic control (ATC) unit. Study one was(More)
Significant discord has been aired regarding the widening research-practice gap in several disciplines (e.g. psychology, healthcare), especially with reference to research published in academic journals. The research-practice gap has profound and wide-ranging implications for the adequacy of ergonomics and human factors (E/HF) research and the(More)
When it comes to incidents and accidents, the popular template adopted for human factors investigations has been Reason’s ‘Swiss cheese’ model (e.g., Reason, 1990; 1997). One of the main implications of this has been the tenacious and dogmatic search for latent conditions leading up to the incident. Overzealous implementation of the theoretical model has(More)
The management of safety culture in international and culturally diverse organizations is a concern for many high-risk industries. Yet, research has primarily developed models of safety culture within Western countries, and there is a need to extend investigations of safety culture to global environments. We examined (i) whether safety culture can be(More)
The research-practice gap is of concern in human factors/ergonomics (HF/E) as there is a belief that HF/E research may not be making an impact on practice in the 'real world'. A potential issue is what researchers and practitioners perceive as important in HF/E journal articles as a primary means of conveying research findings to practitioners. This study(More)
This paper describes the process used to analyse HF and safety issues in a new Air Traffic Management (ATM) procedure – the Mediterranean Free Flight (MFF) Airborne Separation Assurance System (ASAS) applications. The paper describes: 1) the overall safety assessment process in MFF; 2) the human error analysis (HEA) method called TRACEr-lite; 3) the process(More)
System disturbances are likely to be a key factor affecting the acceptance and safety of future automation. Since hardware and software are rarely totally reliable, humans are always required in socio-technical command and control environments such as air traffic management (ATM). Unfortunately, human-automation interaction is known to be problematic,(More)