Stefanie Betz

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Risk management and business process management are considered key success factors for organizations. Risks are part of every business activity. If a risk occurs it may threaten the organizational goals causing time delays, additional costs or loss of quality. A business process is a set of activities that are executed according to certain rules to achieve(More)
Knowledge transfer is one of the most critical success factors in IT offshore outsourcing projects and in many cases extremely underestimated. Compared to in-house or onsite projects, a much higher complexity appears in globally distributed projects. Not only language barriers but also other challenges such as cultural differences, diverse time-zones,(More)
Sustainability is now a major concern in society, but there is little understanding of how it is perceived by software engineering professionals and how sustainability design can become an embedded part of software engineering process. This paper presents the results of a qualitative study exploring requirements engineering practitioners' perceptions and(More)
Offshoring is a widely used practice in the software development. It is mainly employed to reduce development costs. However, as in a number of studies have been shown, about 40 percent of offshore software development projects are flops. One predominant reason for it is the lack of standardized and practicable methods of risk management due to the inherent(More)
Corrective software maintenance derives its importance not only from the huge costs it induces but also its importance to customer relations and ultimately, the software company’s revenues. In this paper, we address the knowledge problems in the corrective software maintenance process by applying the lens of Transactive Memory System (TMS). TMS is a theory(More)
The main purpose of business process modeling is the representation and analysis of alternative process designs by formal or semiformal process models. Manual modeling of business processes is a timeconsuming task. Typos and structural modeling errors make it particularly error prone to model business processes manually. Users can be assisted in modeling(More)
Background: Action research is a well-established research methodology. It is following a post-positivist research philosophy grounded in critical thinking. The methodology is driven by practical problems, emphasis participatory research, and develops practically useful solutions in an iterative manner. Objective: Two objectives are to be achieved: (1)(More)