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Background: Action research is a well-established research methodology. It is following a post-positivist research philosophy grounded in critical thinking. The methodology is driven by practical problems, emphasis participatory research, and develops practically useful solutions in an iterative manner. Objective: Two objectives are to be achieved: (1)(More)
The main purpose of business process modeling is the representation and analysis of alternative process designs by formal or semi-formal process models. Manual modeling of business processes is a time-consuming task. Typos and structural modeling errors make it particularly error prone to model business processes manually. Users can be assisted in modeling(More)
3D technologies open up new possibilities for modeling business processes. They provide higher plasticity and eliminate some deficits of conventional 2D process modeling such as the limitation of the amount of information to be integrated into a process model in an understandable way. The aim of this paper is to show how the usage of an additional visual(More)
Introduction As software practitioners and researchers, we are part of the group of people who design the software systems that run our world. Our work has made us increasingly aware of the impact of these systems and the responsibility that comes with our role, at a time when information and communication technologies are shaping the future. We struggle to(More)
Outsourcing a software development project offshore is risky. Nonetheless, multiple software companies do this so as to lower costs or shorten the development period. This paper presents OUTSHORE-a novel approach to manage the inherent risk of offshore outsourcing. We demonstrate the results of a qualitative analysis based on twenty nine interviews. We(More)
Many large enterprises develop their software nowadays in globally distributed settings. By using the option to outsource, the respective enterprises can realize decisive competitive advantages. In order to remain competitive, small and medium-sized enterprises (SMEs) are also forced to follow this trend and to outsource parts of their software development.(More)