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Journals and Conferences
This is a case study about a commercial software design and development process. The highly successful product contained some usability problems that were apparent from a usability perspective, but were to be delayed in the upcoming release. A Lotus Notes database was used to record usability issues, UI design recommendations, and decision rationale. This… (More)
MOTIVATION This workshop addresses the user interface design and usability issues of e-mail. E-mail has become a major mode of communication within and far beyond the technical community. While ten years ago, an e-mail user might receive a few e-mail messages per day, these days it is not unusual for high-tech professionals to receive hundreds of messages… (More)